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  • Hours Per Week:   35

    Assistant Store Manager Job Description The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store’s environment. Sample of tasks required of role: SALES  Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values  Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales  Productivity Management: holds the management team accountable for personal productivity and management contribution  Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager  Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics  Brings best self to work through Coach’s Guide to Style; ensures all associates follow expectations  Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)  Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed  Develop team to build long-term relationships with customers to drive business  Takes initiative; has a high level of ownership and accountability for results of self and others  Works directly with the Store/District Manager to protect and drive the needs of the business  Ensures all daily tasks are completed without negatively impacting service of Coach standards  Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate  Builds trusting relationships with peers and team; acts as advocate for the Brand  Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance  Delegates and empowers others  Creates enthusiasm and positivity for a shared vision and mission  Recognizes and values individual performance OPERATIONS:  Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager  Resolves performance problems using appropriate communication, coaching and counseling techniques  Adheres to all retail policies and procedures including POS and Operations  Leverages / understands Coach’s tools and technology to support Service and Operations of store  Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench  Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention  Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)  Interacts and communicates with Lead Supervisor and Store Manager  Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met  Adheres to all retail policies and procedures including POS and Operations  Leverages and understands Coach’s tools and technology to support Service and Operations of store Competencies required:  Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.  Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.  Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.  Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.  Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.  Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.  Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn’t have to finish things before moving on. Can comfortably handle risk and uncertainty.  Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.  Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.  Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com

    Application Medium:

    Apply via Email
  • Hours Per Week:   40

    As a manager in training you will be required to work at a fast pace, assist customers accordingly, be knowledgeable on store policies and procedures, have leadership skills and have excellent time managing skills.

    Application Medium:

    • Bring your CV and personal letter directly to the store
  • Hours Per Week:   15

    We have an exceptional training program with competitive salaries and benefits. If you like an exciting and challenging work environment please email or fax your resume to hr@bittersweetonline.com or

    Application Medium:

    • Apply via the web
    Apply Online
  • Hours Per Week:   15

    The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP:  Greeting the customer with a smile and with eye contact and offering your name  Interact genuinely and naturally with the customer  Read cues and determine customers’ needs  Conduct email/name capture, where permitted by law  Maintain accuracy when operating POS  Maintain cash wrap organization and cleanliness  Suggest multiple add‐ons and sell gift cards  Maintain cash and POS media accurately and in compliance with Coach policy  Create lasting impression by genuinely thanking customer and provide reason to return  Represent Coach brand appropriately STOCKROOM / WAREHOUSE:  Receive shipment and transfers  Notify Store Management when new product arrives  Scan cartons/transfers, verifying store information is correct  Communicate all discrepancies to Store Management  Process shipment/transfers according to Coach standards and timeframes  Organize and clean stock room daily; to include offsite / remote warehouse as applicable  Shift/organize product in the stockroom; react to sell through and make room for new product  Manage stock levels/product ownership in back-of-house and sales floor  Prepare and conduct regular cycle counts, as directed  Participate in store physical inventory counts, as scheduled  Maintain Company Loss Prevention standards SALES FLOOR:  Regularly analyze sales floor to assess replenishment needs  Replenish sales floor/assigned zone  React to sell through and execute visual merchandising needs.  Support sales floor activities, as directed  Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers  Respond to customer requests confidently; partner with sales team or Store Management, when needed  Upkeep housekeeping standards Competencies required:  Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.  Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.  Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.  Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.  Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.  Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.  Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn’t have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

    Application Medium:

    Apply via Email
  • Hours Per Week:   40

    At Hot Topic, we’re passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees. We’re on the search for an Assistant Store Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re a Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and amazing customer service. What You'll Do • Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is • Help recruit, develop and retain a super collaborative, passionate team to run your store alongside you • Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer first selling practices • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours and schedules • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback • Run sales reports and use data to help guide your strategy to hit sales targets • Deliver the goods. You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time • In partnership with your Store Manager, you’ll develop your team of associates into a high performing, customer-focused crew What You'll Need • At least 6 months of retail store management experience; you’ve lead teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps • Passion for music, fashion and pop culture • A high school diploma or GED equivalent. If you have a degree, even better • Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way

    Application Medium:

    • Apply via the web
    Apply Online
  • Hours Per Week:   30

    La Senza seasonal associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They live our values and represent the brand in their behaviors.

    Role and Responsibilities
    • Responsible for developing customer loyalty and following.
    • Promote and display teamwork across all zones to ensure the customer’s journey is seamless.
    • Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
    • Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
    • Ensure backroom is organized and tidy and effectively communicate to management any concerns in regard to stockroom
    • Understand, adhere to and reinforce brand standards
    • Demonstrate knowledge and insight regarding inventory availability, customer requests and provide
    feedback on the product to store leadership.
    • Reinforce all activities related to providing a safe working environment
    • Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
    • Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards.

    Qualifications
    • Embraces the organization’s mission
    • Meets defined availability criteria, including nights, weekends and non-business hours
    • Ability to work as part of a team
    • A genuine desire to provide excellent customer service
    • Excellent listening, organization and follow through skills
    • Ability to connect with and relate to customers and build meaningful relationships


    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply Online
  • Hours Per Week:   40

    Mind Games is North America's premier specialty retailer "where creative minds come to play"! Our stores are chock full of traditional and contemporary boards games, pop culture collectibles, puzzles, educational and fun toys, and lots more. Whether it's the latest game for a board game night, your favorite Funko Pop, cool birthday gifts for your young nephew or a nice chess set for Uncle Harry we pretty much have something for everyone. We are looking for outgoing and energetic candidates who are looking to part of our already amazing team. We sell fun and need leaders that are knowledgeable in our products (current knowledge or extreme curiosity to learn) are able to achieve sales goals by creating great customer/employee experiences and able to maintain a visually compelling store. Do you know who shot first, Han or Greedo? Is it “leviOsa” or “levioSA”? If you can answer these questions you may be the perfect fit. Skills/Qualifications • Highly motivated. • Strong leadership skills • Extremely Driven Individual With proven success in motivating and building strong teams. • Operational excellence while exceeding guest expectations. • Expertise include shrink reduction, expense control, people development, merchandising strategies, differentiation, brand strategy and partnership creation. • A passion for board games and pop culture as well as driving sales • Proven ability to recruit/hire/train/coach a winning team • Outgoing and Fun personality. • 2+ years management experience in a specialty retail environment. Description of Position • Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. • Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. • Ability to effectively teach/develop others to next level. • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. • Ability to multi task/ organizational skills • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. • Protects employees and customers by providing a safe and clean store environment. • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. • Execute and monitor loss prevention and shrink programs Benefits • Competitive Pay • Casual Dress • Store Discount • Flexible Schedule • Extended Health Benefits • Dental Care • Life Insurance • Being surround by people and product you love!

    Application Medium:

    • Apply via the web
    Apply Online
  • Hours Per Week:   30

    DESCRIPTION
    Reporting to the Store Manager, the Seasonal Team Member is accountable for delivering excellent community member service, in our efforts to spread global wellness.
    Through day to day functions, the Team Members contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values: Wellness, Growth, Celebration, Greatness and Belonging.

     
    RESPONSIBILITIES
    Contribute to an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience
    Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth
    Share product knowledge with the team, in order to make intentional recommendations for Community Members
    Uphold presentation standards, in order to elevate the in-store experience
    Inspire and uplift your team through collaboration and by embodying our core values
    Choose culture first in everything you do, with a commitment to personal growth and self-awareness
    Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion 

    APPLICANT REQUIREMENTS
    Available to work during our "Holiday Freeze" (November 15th to January 15th inclusive), as well as open availability on ‘Black Friday’, December 24th, December 26th and December 31st
    You're inspirational, dynamic, naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
    Retail experience - You're passionate about delivering experiences to community members
    Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
    Proven growth story - You're taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success
    Hustle and positive attitude - Thrives in a challenge; is solutions-focused; will see the bright side of situations despite adversity; never gives up
    Wellness persona - You're passionate about wellness and incorporates wellness in your everyday routine

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online
  • Hours Per Week:   40

    We are an Optometry Clinic looking for a happy, detail-oriented, and positive individual. Our new team member must be a quick learner, computer savvy, and have the ability to make our patients and staff feel welcome. This individual will have compassion, patience, and excellent communication skills. This individual will also innately show a desire to exceed expectations and grow with our company for many years to come. Job Duties: · Welcome and provide our patients the best patient care and customer service possible. · Answer telephones, schedule appointments, answer or refer all inquiries. · Assist with patient flow by keeping patient appointments on schedule, reviewing schedules, and providing solutions for any schedule delays. · Maintains patient accounts by obtaining, recording, and updating personal and financial information. · Help patients in distress by responding to emergencies. · Maintain patient confidentiality of personal and financial information. · Assist the Optometrist with all pre-testing duties Experience is a strong asset, however not required for the individual willing to learn. Students will not be considered. Please submit your cover letter indicating the reason for your interest in working at STC Optometry. Only our best matched candidates will be contacted. ***Please note we do not accept any telephone or in-person inquires during clinic hours.***

    Application Medium:

    • Apply via the web
    Apply Online
  • Hours Per Week:   25

    Mind Games is North America's premier specialty retailer "where creative minds come to play"! Our stores are chock full of traditional and contemporary boards games, pop culture collectibles, puzzles, educational and fun toys, and lots more. Whether it's the latest game for a board game night, your favorite Funko Pop, cool birthday gifts for your young nephew or a nice chess set for Uncle Harry we pretty much have something for everyone. We are looking for outgoing and energetic candidates who are looking to part of our already amazing team. We sell fun and need leaders that are knowledgeable in our products (current knowledge or extreme curiosity to learn) are able to achieve sales goals by creating great customer/employee experiences and able to maintain a visually compelling store. Do you know who shot first, Han or Greedo? Is it “leviOsa” or “levioSA”? If you can answer these questions you may be the perfect fit. Skills/Qualifications Highly motivated. Strong leadership skills Extremely Driven Individual With proven success in motivating and building strong teams. Operational excellence while exceeding guest expectations. Expertise include shrink reduction, expense control, people development, merchandising strategies, differentiation, brand strategy and partnership creation. A passion for board games and pop culture as well as driving sales Proven ability to recruit/hire/train/coach a winning team Outgoing and Fun personality. Experience in a retail selling environment Strong merchandising skills Experience in a leadership role. If this sounds like you please send us your resume (include a short cover message about what position you feel best suited for and why). Experience requirements Retail sales (1+ yrs) in a goal oriented environment Passion/knowledge of pop culture and board games preferred High school diploma, college degree preferred

    Application Medium:

    Apply Online
  • Hours Per Week:   40

    As a visual merchandiser you will be required to work at a fast, be knowledgeable on store policies and store product, be organized and have excellent multi-tasking skills. You must have experience in visual merchandising for a minimum of 1 year.

    Application Medium:

    • Bring your CV and personal letter directly to the store
    Apply Online
  • Hours Per Week:   20

    • Selling products and services using industry related knowledge to service prospective customers • Maintaining positive customer/business relationships to ensure future sales • Replenishing Inventory • Organizing shelves to maintain store visual appeal • Maintain sales and admin record • Generating leads • Meeting or exceeding sales goals • Preparing weekly and monthly reports • Giving sales presentations to a range of prospective clients. • Understanding and promoting company programs. •Maintaining client records. • Answering client questions about mobile device repair, products, and prices

    Application Medium:

    • Bring your CV and personal letter directly to the store
    • Apply via the web
    Apply Online